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Collection of Information

When you visit, we use Google Analytics’ statistical software to collect some basic information about your browser. Examples include: type of browser and operating system you are using, how much time you spent on our site, and what pages you viewed. This helps us understand how visitors browse our site, so that we can make the experience better. We also collect personal information about you when you make a reservation or inquiry, including your name and email address, billing address, postal code, phone number, and any preferences that you indicate. We may use the information that you provide to maintain your personal account with us, process your requests, conduct guest surveys, and correspond with you regarding your stays with us. We may also use your information to contact you and advise you about special offers, promotions, and programs from our family of businesses, including Poetry Inn, Lede Family Wines, Cliff Lede Vineyards, and FEL Wines.

Mailing List Opt-out

Should you decide to opt-out of our marketing emails (non-transaction related), we have an unsubscribe link at the bottom of our emails that will let you remove yourself from our marketing email list.

Booking Engine

All information sent through the booking engine is encrypted in an SSL session, protecting against disclosure to third parties. Payment transactions are also done under SSL, for your protection.

Your Consent

Use of and the booking engine signify your consent to this privacy policy.

Links to Other Sites

This site,, includes links to several websites, such as social media websites, that contain content about Poetry Inn. We are not responsible for the actions of any third parties. Our privacy policy does not extend to these sites, and we are not responsible for the actions of those sites or their practices.


© 2023 Poetry Inn, Napa Valley | Privacy Policy